Applies to all US shipments. Currently we don't ship outside USA.
How do I contact customer service about my order or any other question?
Call/Text us at: 347-842-0900. We will be happy to to help. If you are new to CBD, check our our guide What is CBD? Still got questions? Get in touch with us either phone, text or email and we would love to answer your questions about CBD.
How long will it take for my package to arrive?
Most orders are delivered within 7 days via USPS First Class Mail or UPS ground with tracking.
How can I track my order?
As soon as your order leaves our warehouse, you will get either an email or a text (if you choose to get text messages instead of emails when you ordered) with a link with the tracking number that you can track your order with.
What is your return policy?
We’re sure you’ll love Pets Strong products, but if for some reason you are not happy, return your Pets Strong product within 30 days of ordering and we’ll refund it. When we receive your return, we’ll issue a refund to the original payment method used. Please allow 7-10 days for the refund to show up in your account.
We encourage you to reach out to our customer support team regarding returns, we will be happy to facilitate.
JC Brands LLC
ATTENTION: WEBBER
101 W EAGLE RD # 138
HAVERTOWN, PA 19083-2244 US
